1. Acceptance of Terms

 

By booking an appointment, purchasing services, or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not access our services.

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2. Services

 

Opalescent Studio offers various esthetic services, including but not limited to brow lamination, lash lifts, waxing, and skincare treatments. We reserve the right to modify, discontinue, or update our services at any time without prior notice.

3. Client Responsibilities

To ensure the best possible experience, clients are responsible for:

• Providing accurate, complete, and up-to-date personal and health information during the consultation process.

• Following all pre-care and aftercare instructions provided by Opalescent Studio for each service.

• Notifying Opalescent Studio of any medical conditions, allergies, skin sensitivities, or other factors that may affect the service.

Clients must be at least 18 years of age to book services independently. For clients under the age of 18, a parent or legal guardian must provide explicit written consent. We accept clients as young as 12 for certain services, provided the appropriate parental consent is obtained.

4. Appointments & Cancellations

• ​​Booking Deposit: A non-refundable deposit is required to secure your appointment. This deposit will be applied toward the total cost of the service.

• Cancellations & Rescheduling: We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in the forfeiture of your deposit.

• No-Shows: If you fail to attend your appointment without notice, your deposit will not be refunded, and you may be charged the full price of the service.

• Studio Cancellations: While rare, if Opalescent Studio must cancel or reschedule your appointment due to our fault, your deposit may be refunded or applied toward a future appointment.

5. Pricing & Payment

• ​​Service Pricing: The prices for services are listed on our website and may be updated periodically. We reserve the right to modify pricing at any time without prior notice.

• Payment: Full payment is required at the time of service. We accept various forms of payment, including credit/debit cards, online payments, E-Transfer from a valid banking account, and cash.

• Promotions: Promotions and discounts cannot be combined unless otherwise stated. Each promotion is subject to specific terms and is limited to one per booking unless otherwise stated.

6. Refunds

Due to the nature of our services, all sales are final, and refunds are not offered once a service has been completed. In the unlikely event that you are unsatisfied with your service, please contact us within 48 hours to discuss any concerns, and we will do our best to resolve the issue.

7. Consent for Photography & Social Media

​As part of certain promotions or services, we may take photographs or videos during your treatment for marketing, social media, and promotional purposes.

• Consent: By participating in a promotion or service where photography is involved, you consent to the use of your images on Opalescent Studio’s social media platforms, website, and marketing materials. If you prefer not to have your images used, you must notify us in writing prior to your appointment.

• Revocation of Consent: Once consent is given and media has been posted or published, it cannot be revoked.

8. Health & Safety

Opalescent Studio takes health and safety seriously. We adhere to all sanitation and hygiene practices to ensure the safety of our clients and staff. Clients agree to disclose any health concerns, allergies, or contraindications prior to their service.

If you experience an adverse reaction during or after your treatment, please contact us immediately. While we take every precaution, certain treatments may carry minimal risks such as skin irritation or allergic reactions, which you accept by receiving services.

9. Limitation of Liability

​To the fullest extent permitted by law, Opalescent Studio shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our services or website, including but not limited to damages resulting from:

• Skin irritation or allergic reactions.

• Failure to follow pre-care or aftercare instructions.

• Unauthorized use of your personal information due to factors outside our control.

Opalescent Studio's liability for any claim arising out of or in connection with our services shall not exceed the total amount paid by the client for the services in question.

10. Privacy & Data Protection

​Your privacy is important to us. Please review our                                to understand how we collect, use, and protect your personal information.

By using our services, you agree to the terms outlined in our Privacy Policy, including our use of cookies and tracking technologies.

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11. Intellectual Property

 

​All content on Opalescent Studio’s website, including text, graphics, logos, images, and digital media, is the exclusive property of Opalescent Studio and is protected by copyright and other intellectual property laws.

You may not use, reproduce, or distribute any content from our website or social media without our explicit written permission.

12. Force Majeure

Opalescent Studio is not responsible for delays or cancellations of services due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, or strikes. In such cases, we will make reasonable efforts to reschedule appointments or provide refunds as necessary.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Alberta, Canada.

14. Changes to Terms

Opalescent Studio reserves the right to modify these Terms at any time. Any changes will be posted on our website with the updated effective date. Your continued use of our services after the posting of changes constitutes your acceptance of the modified Terms.

15. Contact Information

If you have any questions or concerns about these Terms, or if you need to request any information, please contact us at:

Opalescentstudio.yeg@gmail.com

 

By booking services with Opalescent Studio or using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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